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Patent Data – Powerful Source of Innovation Intelligence
July 11, 2022

The Most Answered Questions in 2022

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The year is almost over, so we asked our Sales & Support Specialist Fabian what were the most asked questions by our leads and customers this year. He came up with the following interesting questions that we are going to answer for you.

Data Protection

We observed that there are a few questions that gained an increased interest during the last few years. These are all about the topic of data protection, as this is a very serious topic. 

So, it is no surprise that we get asked a lot:

Does aumentoo process data outside the EEA?

No, we do not process data outside the EEA, unless you give us your consent. Some features might require the processing of data, like our built-in service desk. We work together with Atlassian Jira to provide you with the opportunity to give us immediate feedback on the platform. If you choose to activate this feature, the requests of you and your team will be processed by Atlassian which is a company located in Australia, so outside the EEA. But don’t worry, we can deactivate this feature if you wish - this is one of aumentoo’s many advantages! It’s flexible so you can customize it regarding your needs and wishes!


This brings us to the next question:

How can I customize my experience in aumentoo according to my interests?

During our implementation phase you can choose the business area you want to get selected news from our newsagent. This will already pre-select the information you will get in aumentoo. Furthermore, you can choose keywords for your profile to get startup suggestions accordingly. This is done in the My Area section of aumentoo, where all the interesting information for you as an individual user come together. 

Also worth mentioning is that you can integrate your Corporate Design and Corporate Identity in aumentoo. This will give your users a familiar experience. Find more customization options on our Feature page. 

Startup & Innovation Management in aumentoo

Most questions are related to our aumentoo platform, especially to the topic Startups & Innovation Management.

How can I share Startups with my community in aumentoo?

Most of our customers use aumentoo as their startup and knowledge database. Startups are added to aumentoo as a profile. In the profile you can add a wide range of data regarding the startup, like company data, financial data, social media channels, persons, activities, patent data, documents and more. If you wish to share an interesting startup with the whole community you can do this by promoting the regarding startup profile. Just open the newsfeed and promote the selected startup. The startup profile will then appear in the newsfeed of all users and they can interact with you by commenting or liking it. 

In the case you only plan to share your thoughts about a special startup with one colleague you may forward the startup’s profile to him or her directly via chat. 

Alternatively, if assessments for certain startup profiles need to be made you can send tasks to the responsibles. They will get an email and notification to assess the chosen profile.

How can I share content in aumentoo?

Similar to the aforementioned promotion post you can share content via the newsfeed by creating posts and attaching documents to it. Posting these will mean spreading the content in your community. You can also like and comment posts of your colleagues interacting with them. Profiles can be easily shared with individual users, too, via one-to-one or group chat.

Can I cover my Startup and Technology Scouting process in aumentoo?

Yes, there are different ways to do that. You can onboard your (external) Scouts with a specific user role so they can start adding companies directly into aumentoo. You can also organize challenges where Startups can apply directly. We also collaborate with thinkers.ai that, after initially defining the search criteria, will send you Startup suggestions into the aumentoo platform. To learn more about our partnership, watch our recorded webinar on Youtube.

How can I run Startup applications/challenges via aumentoo?

You can either invite startups directly to join aumentoo and create their own company profile or you can run challenges where startups apply and present their ideas. In the latter case, you post a link to your online channel (e.g. on your homepage) and startups wishing to apply can directly fill out the form online. You get the information directly in aumentoo in the tab “Registrations” and you decide which startups shall be added to your portfolio. 

For 2023, we are preparing a new Idea Management feature, that will make it possible to add and assess ideas of your team, too.

How can I use aumentoo to log Startup Engagements?

Similar to a CRM (Customer-Relationship-Management) system, you can log any kind of startup engagements like, notes, meetings or events in the startup’s profile itself. This will help everyone that has the access rights to take a closer look at the interactions with this startup.

How can I use Project Management within aumentoo?

We understand that you want to document projects and cooperations with startups. These projects might be the creation of certain prototypes but also new business models. You can document all the steps of your individual projects in the “Projects'' section in aumentoo. Here, you can add the new projects, search for the right collaboration partners, monitor milestones and track activities, like calls and meetings. As an admin you get an holistic overview of all the past, present and future projects of your company and you can monitor the progress. 

To manage your projects successfully you also need participants with different roles. You can involve internal associates but also external ones. Of course, you have the ability to assign various user roles allowing only the respective persons to access and work on the project.

Technical Questions

Of course, we get asked a lot of technical questions, too.

Is company-wide access via SSO possible?

Yes, of course, you can access aumentoo via Single-Sign-On.

What Cloud providers does aumento work with? And do they adher to data policy standards?

We can run aumentoo on whatever cloud provider you wish. If no preferences are given from our customers side, then we are normally running aumentoo on the Google Cloud. However, our top chosen providers are Google Cloud, AWS and MS Azure. All of them are running their servers in Europe.


Do you have any Questions?

These were the most answered questions of this year provided by our sales and support team. We hope we could give you a helpful glimpse into our innovation management platform. If you still have open questions, just pop a message - we are happy to help!

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